Returns & Refunds

Return Process

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Initiate Return

Log in to your account and find the order you want to return. Click on "Return Items" and follow the instructions.

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Package Items

Pack the items securely in their original packaging along with all accessories and documentation.

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Ship Return

Use the provided return shipping label to send the items back. Drop off at any authorized shipping location.

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Refund Process

Once we receive and inspect the items, your refund will be processed within 3-5 business days.

Return Policy

Return Window

Items must be returned within 30 days of delivery. The items must be unused and in their original packaging.

Eligible Items

Most items are eligible for return. Exceptions include:

  • Opened software or digital products
  • Custom-configured items
  • Personal hygiene products
  • Items marked as final sale

Return Shipping

Return shipping is free for defective items. For other returns, a shipping fee may be deducted from your refund.

Initiate a Return

To start your return, please enter your order number:

Returns FAQ

How long do refunds take?

Refunds are processed within 3-5 business days after we receive your return. The funds may take additional days to appear in your account depending on your bank.

What if I received a defective item?

Contact our customer service immediately. We'll send you a free return shipping label and process a replacement or refund.

Can I exchange an item?

Yes, you can request an exchange for a different size or color if available. Start a return and select "Exchange" as your return reason.