Return Status

Return Status Guide

Return Initiated

Your return request has been received and is being reviewed. Please prepare your items for return shipment.

Return Approved

Your return has been approved. A return shipping label has been sent to your email. Please ship the items back using the provided label.

Return Shipped

Your return is in transit. You can track the shipment using the tracking number provided.

Return Received

We have received your return and are inspecting the items.

Refund Processing

Items have been inspected and approved. Your cryptocurrency refund is being processed.

Refund Complete

Your refund has been processed and sent to your cryptocurrency wallet. Transaction ID has been emailed to you.

Important Information

Processing Times

  • • Return approval: 1-2 business days
  • • Inspection process: 1-2 business days
  • • Refund processing: 24 hours
  • • Blockchain confirmation: Varies by network

Refund Method

  • • Refunds are processed in the original cryptocurrency used for purchase
  • • Current market rates apply at time of refund
  • • Transaction fees are covered by us
  • • Wallet address verification required